Free Shipping
All orders to the lower 48 United States ship FREE of charge on orders that amount to $100 and up. Anything that amounts to $99 or less is subject to our shipping rate of $6.95. The shipping fee will be calculated at checkout. Orders ship within 1-3 Business Days. We do not currently sell outside of the United States. Feel free to contact us for any questions at support@bloomeeze.com or give us a call at (915) 256-9549.
Order Confirmation
Once an order is placed, a confirmation email will be sent. This means that we have received the order in the our system. Once the order is received, we will immediately reach out to its suppliers to confirm the item ordered is in stock and ready for shipment. If the item ordered is out of stock, on backorder, or otherwise unavailable, we will let the customer know via email or phone call. Once the order is ready for shipping, it will be shipped.
Shipping Time & Method
Most shipments are shipped via freight. We do not ship to APO/FPO or PO BOX addresses. Depending on the value of the item being purchased, orders may be shipped with signature confirmation required. This means that an adult over the age of 18 must be present at time of delivery to sign for and accept the product. If you will not be home at time of delivery, please contact support@bloomeeze.com.
Order Shipment
An email with tracking info will be sent to the customer within 24 hours of the order being shipped. If you have not received tracking info within 7 days after your order has been placed, please contact us at support@bloomeeze.com. Once an order has shipped, cancellation will not be permitted. Please see "Cancellations" below for more info.
Once an order shows as “Delivered” to the shipping address, as a result of the tracking information provided through the freight/shipping company, Bloomeeze is not responsible for any “non receivable” situation. No replacement or refund will be given on “Delivered” orders.
Receipt of Products & Damages
An adult must be present upon delivery of products to inspect and sign for goods received. It is very important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. Contact us within 48 hours if your package arrives damaged. A claim will be filed with the carrier, who will pick up and return the package, which must remain in its original box with original packaging. Once the carrier picks up the damaged product, we will work with our suppliers to have a replacement shipped to you. Please contact us if there are any damages at support@bloomeeze.com
Manufacturing Defects
If a manufacturing defect is found, we will repair or replace it for you at no extra charge.
Cancellations
Orders can usually be cancelled without penalty if they haven't been shipped yet. Orders are usually shipped within the first 24-72 Business Hours of placing the order. If you'd like to cancel an order please do so immediately to avoid return shipping fees. Orders cancelled after an item has shipped will be treated as a regular 30-day return item and return shipping & restocking fees may apply. Before cancelling please contact us at support@bloomeeze.com / 1-(800) 516-5107 (Call or text).